Managing Vehicles
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Can I add a rental or loaner car to my account?
Yes. Driving a rental car doesn't mean you have to avoid toll roads or pay higher rates to the rental agency. You can add rental car and loa...
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Can I put any type of vehicle on my account?
Currently we support 2-axle passenger trucks and cars only, but we may add motorcycles and 3+ axle trucks in the future. Want Uproad for yo...
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I have a toll agency account and transponder/tag on my vehicle (e.g., FasTrak, E-ZPass, Sunpass, etc). Can I use Uproad?
Yes! You have two options. If you want to use Uproad exclusively to pay tolls:If you no longer want to use your transponder or tag to p...
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What happens if I add a vehicle that is on a toll agency account (e.g., FasTrak, E-Zpass, Sunpass, etc.) to Uproad?
If your vehicle is already connected to a toll agency account, you can still add it to your Uproad account. Doing this has a few benefits.&n...
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My car has a temporary license plate. Can I register it on Uproad?
Uproad allows you to register your vehicle even when it has a temporary license plate. Enter the information as it appears on the paper/temp...
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Will a license plate from outside of the United States work with Uproad?
Unfortunately, not at this time.
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I tried to enroll my license plate, but a message appeared saying its already registered. Why?
After ensuring that you entered the license plate number correctly, use one of the ways listed below to contact us. We will help you get it ...
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When I sold my car, the license plate was part of the sale. What should I do?
Since you are still liable for all tolls incurred on your previous vehicle prior to removing your old car from your account, make sure that ...
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I purchased a new car but kept my old license plate. What should I do?
Your new car will be covered without any lapse in coverage. In the app, first tap "Vehicles" on the menu. Then tap on your old vehicle, the...
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I sold my car and now want to enroll a new vehicle.
If you didn't keep the license plate, you are still liable for all tolls incurred on your previous vehicle before removing the vehicle from ...
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My license plate was damaged/lost/stolen. What should I do?
If your license plate was lost or stolen, you need to take preventative measures to make sure that no one attempts to use your plate on toll...
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What should I do if I can't find my vehicle make, model, color, or year when I'm adding it to my account?
We have a robust list of car manufacturers and models in the Uproad app. If available, you will see a picture of your vehicle in the listing...
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What does it mean if my vehicle shows as "partially active"?
After you enter your vehicle information when registering, Uproad sends that information to toll agencies for activation. Each tolling agenc...
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What does it mean if my vehicle shows as 'Inactive'?
If your vehicle shows as “inactive” it means you can't use Uproad to pay for tolls yet - but you will be able to soon. For your vehicle...
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How do I remove a vehicle from my account?
At times, you may wish to remove a vehicle from your account for various reasons.You’ve sold the vehicle You no longer drive the vehicle You...
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