Account Information
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What is needed to setup my account?
We make setup of your Uproad account quick and easy.To set up your account, you'll need a valid email address. This will also be your u...
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How will I know when I can start using Uproad to pay for tolls?
After you've added your vehicle information and a valid method of payment on the app, Uproad will submit your vehicle for activation with to...
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How do I transfer my toll agency account (e.g., FasTrak, E-Zpass, Sunpass, etc.) to Uproad?
First, complete your Uproad account setup.Download the Uproad app from the Apple app store or Google Play. Set up your account using your em...
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How do I change my account information?
There are a few reasons you may need to change or update your account information, such as when you move or switch email accounts.&nbs...
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I deleted the app/canceled my membership. Why do I still see charges on my credit card?
Deleting the Uproad app or canceling the Pro plan does not delete your account. To request an account closure, contact our customer car...
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How can I close/delete/cancel my account if I don't want to use Uproad any more?
We are sorry to see you go! You must contact our Customer Support team to close your account. You can contact us the following ways:Ch...
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I didn’t receive a validation email.
A validation email usually arrives a few minutes after you click on the link to confirm your email address. If you don’t see it, check...
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How do I reset my password?
To reset your password, follow these steps.If you are logged out of your account in the Uproad app:Click "I forgot my password" ...
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